Privacy Policy

Your Privacy Matters to Us

At MS Security (Mega Surveillance Securities), we understand that trusting someone with your security also means trusting them with your information. This policy explains, in plain language, what data we collect, why we collect it, and how we keep it safe. No legal jargon, no hidden clauses — just honest transparency.

What Information We Collect

When you reach out to us or use our services, we may collect:

• Your name and contact details — so we can get back to you and stay in touch.
• Your address or site location — to plan installations and provide on-site service.
• Phone number and email — for communication about your project or support requests.
• Project requirements and site photos — to understand your security needs and give you the best solution.

We do not collect any sensitive financial information through our website. Payments are handled directly via bank transfer, UPI, or cash — never through our site.

How We Use Your Information

Everything we collect has a clear purpose:

• To respond to your enquiry and provide a consultation or quote.
• To design, install, and maintain your security systems.
• To schedule AMC visits and send service reminders.
• To improve our services based on your feedback.

We will never sell, rent, or share your personal information with third parties for marketing. Your data stays with us, period.

CCTV and Surveillance Data

As a security company, we want to be upfront about this: the CCTV systems we install at your premises are entirely under your control. We do not have remote access to your footage unless you explicitly grant it for troubleshooting purposes. Your surveillance data belongs to you, and we respect that completely.

Website & Cookies

Our website may use basic analytics to understand how visitors navigate our pages — things like which pages are popular and how long people stay. This helps us improve the site experience. We do not use tracking cookies for advertising, and we do not build profiles of our visitors.

Data Security

We take reasonable measures to protect your personal information from unauthorized access or misuse. Client records are stored securely, and only authorized team members have access to your project details. That said, no system is 100% immune — but we do our best to keep your data safe.

Your Rights

You can reach out to us at any time to ask what data we have about you, request corrections, or ask us to delete your records. We'll respond promptly and respectfully. Just email us at info@megasecurities.in or call us at +91 82103 47773.

Changes to This Policy

If we make meaningful changes to how we handle your data, we'll update this page. We won't surprise you — any significant updates will be clearly communicated.